Legal Information
Welcome to the website of HealthFirst Chiropractic. The following policies govern your use of this website and your interactions with us through it.
Last Updated: 06/26/2026
Welcome to the website of HealthFirst Chiropractic. The following policies govern your use of this website and your interactions with us through it. This website serves both our Westerville location (established 2004) and our Pickerington location (established 1990). By accessing or using this website, you agree to these terms. If you do not agree, please discontinue use of the site.
Chiro Booster, LLC provides website hosting, design, and automation services on behalf of HealthFirst Chiropractic and may process data submitted through this website for operational purposes. No medical information is collected or stored through this website.
1. Terms of Use
Acceptance of Terms
Use Restrictions
- You may use the content on this site for personal, non-commercial purposes only.
- You may not reproduce, duplicate, copy, sell, trade, or exploit any part of this site without our express written permission.
- You may not introduce harmful code, viruses, or malware to this website.
- You may not attempt to gain unauthorized access to any protected area of the site.
- You may not use the site for any unlawful purpose or to violate any applicable laws.
No Doctor-Patient Relationship
IMPORTANT: Use of this website does not create a doctor patient relationship. Information provided through this website does not replace consultation with a qualified healthcare provider. Submitting a contact form or appointment request whether directed to our Westerville or Pickerington office does not establish a doctor patient relationship until you have been officially accepted as a patient and have completed all necessary intake procedures with your chosen HealthFirst Chiropractic location.
Medical Disclaimer
Content on this site reflects general chiropractic and wellness information and does not constitute specific medical advice for your individual situation. Individual results may vary. Patient testimonials and references to any services offered at either HealthFirst Chiropractic location do not guarantee specific outcomes for any individual patient.
Insurance and Payment Disclaimer
HealthFirst Chiropractic does not accept Medicaid at either location. Patients are encouraged to contact their preferred office directly prior to scheduling to confirm accepted insurance plans and payment options. Information on this website regarding insurance or payment is provided for general guidance only and is subject to change.
Online Supplement Purchases
HealthFirst Chiropractic may offer supplements and health products for purchase through this website. All supplement purchases are final unless otherwise stated. The supplements available on this site are not intended to diagnose, treat, cure, or prevent any disease. These products are not evaluated by the Food and Drug Administration. Always consult with your chiropractor or a qualified healthcare provider before beginning any supplement regimen.
Multi-Location Services
HealthFirst Chiropractic operates two locations in central Ohio. Services, availability, and office hours may vary between our Westerville and Pickerington offices. Contact forms on this website allow patients to select their preferred location. HealthFirst Chiropractic is not responsible for scheduling errors resulting from incorrect location selection on submitted forms.
Intellectual Property
All content on this website, including text, graphics, images, logos, videos, and other materials, is owned by or licensed to HealthFirst Chiropractic and is protected by copyright, trademark, and applicable intellectual property laws. You may not use our name, brand, logo, or content without prior written consent.
User Content and Submissions
Any content you submit to us through contact forms, messages, supplement orders, or other communications may be used by HealthFirst Chiropractic for internal purposes. You represent that you own or have the right to submit all content and that your submissions do not violate any third-party rights.
External Links
This site may include links to third-party websites for your convenience, including social media platforms and product or supplement information pages. HealthFirst Chiropractic does not control or endorse those websites and is not responsible for their content, privacy policies, or practices. Access external links at your own risk.
Modifications to Terms
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, HEALTHFIRST CHIROPRACTIC, ITS DOCTORS, EMPLOYEES, AFFILIATES, AND CHIRO BOOSTER, LLC SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THIS WEBSITE. THIS INCLUDES DAMAGES FOR LOSS OF PROFITS, DATA, SUPPLEMENT ORDERS, OR OTHER INTANGIBLE LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Indemnification
You agree to indemnify, defend, and hold harmless HealthFirst Chiropractic, its doctors, staff, affiliates, and Chiro Booster, LLC from any claims, damages, losses, liabilities, or expenses, including reasonable legal fees, resulting from your use of this website, violation of these terms, or violation of any rights of another party.
Governing Law and Jurisdiction
For HealthFirst Chiropractic: These terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to conflict of law principles. Any disputes relating to HealthFirst Chiropractic shall be resolved in the courts of Franklin County, Ohio.
Severability
If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced with a valid one that most closely matches the intent of the original.
2. Privacy Policy
HealthFirst Chiropractic is committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with either of our central Ohio offices.
Information We Collect
- Personal information you voluntarily provide, such as name, email address, phone number, preferred location (Westerville or Pickerington), and message details, when submitting contact or appointment request forms.
- Supplement order information, including billing and shipping details, when purchasing products through the website.
- Technical and usage data, including IP address, browser type, device information, operating system, and pages visited.
- Cookies and analytics data used to improve site performance and user experience.
IMPORTANT: Any protected health information (PHI) related to your care at HealthFirst Chiropractic is collected, transmitted, and stored in HIPAA-compliant systems with appropriate encryption and security measures. All health information is handled in accordance with HIPAA regulations and our Notice of Privacy Practices, which is provided at your first visit at either location.
How We Use Your Information
- To respond to inquiries and coordinate appointment scheduling at your preferred Westerville or Pickerington location.
- To process supplement and product orders placed through the website.
- To send appointment confirmations and relevant communications.
- To route contact form submissions to the correct office team based on location selection.
- To analyze website usage and improve site performance.
- For internal record-keeping and compliance with applicable laws.
- For marketing communications, only with your explicit consent, which you may withdraw at any time.
Data Sharing and Third Parties
Data Retention
We retain personal data only as long as necessary to fulfill service purposes, maintain patient relationships, process orders, or as required by applicable Ohio and federal law. You may request deletion or correction of your personal information at any time by contacting either office directly.
Cookies and Tracking
This website uses cookies to remember preferences, monitor performance, and improve user experience. We use both session cookies and persistent cookies. Types include: Essential cookies (required for basic functionality), Analytics cookies (help us understand visitor behavior), and Preference cookies (remember your settings and location preferences). You may disable cookies in your browser settings, though this may affect certain site features including location-based form routing.
Your Privacy Rights
Depending on your jurisdiction, you may have the right to access, update, or delete your personal information; withdraw consent for communications; request data portability; restrict certain processing activities; and file a complaint with a data protection authority. To exercise any of these rights, please contact either of our offices directly.
Security Measures
We implement reasonable technical and organizational measures to protect your personal information, including SSL/TLS encryption, secure server infrastructure, and access controls. No system is entirely secure, and we cannot guarantee absolute protection from unauthorized access. We will notify affected users of any data breach as required by applicable law.
Children's Privacy
This website is not directed to children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has submitted personal information through our site, please contact us immediately and we will take steps to remove such information.
3. Accessibility Statement
HealthFirst Chiropractic is committed to providing an accessible online experience for all users, including individuals with disabilities, across both our Westerville and Pickerington locations. We strive to meet Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and continuously review our website for usability improvements.
Our Commitment
- We regularly review our website for accessibility barriers and usability issues.
- We work to implement accessibility best practices across all design and development decisions.
- We welcome feedback on ways to improve accessibility for all visitors.
- We are happy to provide content in alternative formats upon request.
Ongoing Efforts
We are continually working to enhance the accessibility and usability of this website. If you encounter any accessibility barriers or need assistance — whether related to scheduling at one of our locations, purchasing supplements, or accessing chiropractic service information — please contact our front desk team at info@livehealthfirst.com. We will make every effort to assist you promptly.
4. Contact Information
If you have questions, concerns, or requests related to these legal policies, please contact us at either location:
HealthFirst Chiropractic — Westerville
Phone: (614) 890-2740
Email: info@livehealthfirst.com
Office Hours:
Monday, Wednesday : 8:00am-12:00pm & 2:00pm-6:00pm
Tuesday : Closed
Thursday : 8:00am-12:00pm
Friday : 8:00am-12:00pm & 2:00pm-6:00pm
Saturday, Sunday: Closed
HealthFirst Chiropractic — Pickerington
1700 Cross Creek Blvd, Suite 205, Pickerington, OH 43147
Phone: (614) 861-1333
Email: info@livehealthfirst.com
Office Hours:
Monday, Wednesday : 7:30am-12:00pm & 2:00pm-6:00pm
Tuesday : Closed
Thursday : 8:00am-12:00pm
Friday : 8:00am-12:00pm & 2:00pm-6:00pm
Saturday, Sunday: Closed
For questions about website services:
This page was last updated in June 26, 2026. We may update this information from time to time, and such updates will be reflected on this page.